Privacy Policy
Last updated: 11 November 2025
This Privacy Policy explains how GoRun (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit gorun.co.uk or contact us by email at contact@gorun.co.uk.
We are committed to safeguarding your privacy and ensuring your personal data is handled lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
GoRun operates the website gorun.co.uk.
If you have any questions about this Privacy Policy or how we use your information, please contact us at:
📧 contact@gorun.co.uk
2. What Information We Collect
We may collect and process the following types of personal information:
Information you provide directly:
- Name and contact details (e.g. email address, phone number)
- Account information (if you register)
- Enquiry details (if you contact us via email or forms)
- Any other information you voluntarily provide
Information we collect automatically:
- IP address and device type
- Browser type and version
- Pages visited, time spent, and referring websites
- Cookies and similar technologies (see Section 7)
3. How We Use Your Information
We use your information for the following purposes:
- To operate and maintain our website
- To respond to your enquiries or support requests
- To provide you with information, products, or services you request
- To improve our website and user experience
- To comply with legal or regulatory obligations
We will only process your personal data when we have a lawful basis to do so, such as:
- Your consent (e.g. when you opt into communications)
- Contractual necessity (e.g. providing a service you requested)
- Legal obligation
- Legitimate interests (e.g. site analytics or preventing fraud)
4. How We Share Your Information
We do not sell your personal data.
We may share your data with:
- Service providers who help us operate our website (e.g. hosting or analytics providers)
- Professional advisers (e.g. accountants, legal advisers)
- Law enforcement or regulators when required by law
All third parties are required to respect your data privacy and only use your information in accordance with our instructions and the law.
5. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements.
When your data is no longer required, we securely delete or anonymise it.
6. Your Data Rights
Under UK data protection law, you have the right to:
- Access – request a copy of your personal data
- Rectify – correct inaccurate or incomplete data
- Erase – request deletion of your data (“right to be forgotten”)
- Restrict – limit how your data is used
- Object – object to certain types of processing
- Data portability – request a copy of your data in a structured format
To exercise your rights, email contact@gorun.co.uk.
We may need to verify your identity before processing your request.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):
👉 https://www.ico.org.uk
7. Cookies and Tracking
Our website uses cookies to improve performance and enhance your experience.
Cookies are small text files placed on your device to:
- Analyse traffic and usage patterns
- Remember your preferences
- Improve functionality and performance
You can control cookies through your browser settings or by using cookie consent tools on our site.
Disabling cookies may affect certain website features.
8. Data Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.
While we take all reasonable precautions, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
9. International Transfers
Your data may be processed or stored outside the UK by trusted third parties (such as hosting or analytics providers).
In such cases, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Please check this page regularly to stay informed about how we protect your information.
11. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or how we handle your data, please contact: